Privacy Policy

We may collect the following categories of personal and non-personal information:

We do not knowingly collect sensitive personal data such as government-issued identification numbers, financial account credentials, health information, or data from individuals under the age of 18.

We process your personal information only for legitimate business purposes, including but not limited to:

• Responding to inquiries: Processing and responding to product inquiries, quotation requests, and sample customization orders.
• Order fulfillment: Managing production, logistics, quality inspection, and delivery processes for confirmed orders.
• Business communications: Sending order confirmations, shipping notifications, after-sales support, and relevant product updates.
• Website improvement: Analyzing website usage patterns to enhance user experience, site functionality, and content relevance.
• Legal compliance: Fulfilling obligations under applicable laws, regulations, and contractual requirements, including export documentation and customs compliance.
• Long-term cooperation: Maintaining business relationship records to support ongoing and future procurement partnerships.

We will not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

All third-party service providers are contractually obligated to handle your data in accordance with applicable privacy laws and to use it solely for the specified purposes.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. The types of cookies we may use include:

You may control or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some website features. For detailed guidance, refer to your browser's help documentation.

Jinxiang Technology implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL/TLS encryption for all data transmitted between your browser and our website.
• Restricted access to personal data, limited to authorized personnel with a legitimate need to process such information.
• Regular review and update of data security policies and procedures in alignment with ISO 9001, ISO 14001, and ISO 45001 management system standards.
• Staff training on data protection obligations and confidentiality requirements.

While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security and encourage you to exercise caution when sharing personal information online.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law, accounting standards, or contractual obligations. Our general retention guidelines are as follows:

Upon expiration of the applicable retention period, personal data will be securely deleted or anonymized in a manner that prevents reconstruction or identification.

Depending on your jurisdiction, you may have the following rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law:

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to verified requests within 30 calendar days. We may require identity verification before processing your request.

As a Chinese manufacturer serving clients in more than 20 countries across North America, South America, Europe, and Asia, your personal information may be transferred to, stored in, or processed in jurisdictions outside your country of residence, including the People's Republic of China.

When transferring personal data internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection, including:

• Implementing contractual clauses with overseas partners that require equivalent data protection standards.
• Transferring only the minimum necessary personal data required for the specific business purpose.
• Maintaining compliance with Chinese data protection laws including the Personal Information Protection Law (PIPL) and the Data Security Law (DSL).

We reserve the right to update or revise this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or data processing activities. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on our website homepage for a reasonable period following the update.
• Notify existing business contacts via email where the changes materially affect the processing of their personal data.

Your continued use of our website or engagement with our services following any update constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through any of the following channels. We are committed to responding promptly and transparently.